Accessibility Statement
We're committed to making Hometown Harvest accessible to everyone.
Last Updated: April 11, 2026
Our Commitment
Hometown Harvest is committed to ensuring digital and physical accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our website and our retail store in Athol, Massachusetts.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the Level AA standard, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Our website is designed to be compatible with modern assistive technologies, including screen readers and keyboard-only navigation. We continue to audit and improve our Site on an ongoing basis to maintain and increase our level of conformance.
Accessibility Features of Our Website
- Semantic HTML structure with proper headings, landmarks, and ARIA labels where appropriate
- Text alternatives for meaningful images
- Sufficient color contrast between text and background
- Keyboard-accessible navigation and interactive elements
- Responsive design that works across devices and screen sizes
- A visible focus indicator on interactive elements
- A "skip to main content" link for keyboard users
In-Store Accessibility
Our retail store in Athol, Massachusetts is designed to welcome all customers. Features include:
- Accessible parking and a step-free entrance
- Wide aisles and counters designed for wheelchair access
- Staff trained to assist customers with disabilities
- Service animals are welcome in accordance with applicable laws
If you need a specific accommodation for your visit, please contact us in advance and we will do our best to make arrangements.
Known Limitations
Despite our best efforts, some parts of our website may not yet be fully accessible. We are actively working to identify and remediate any issues as we become aware of them. If you encounter content or a feature that is not accessible to you, please let us know so we can provide an alternative and make improvements.
Feedback and Contact
We welcome your feedback on the accessibility of Hometown Harvest. If you encounter accessibility barriers, need information in an alternative format, or would like to request a reasonable accommodation, please contact us:
Hometown Harvest
Athol, Massachusetts
Email: hello@hometownharvestma.com
We aim to respond to accessibility feedback within five business days.
Formal Complaints
If you are not satisfied with our response, you may contact the U.S. Department of Justice Civil Rights Division, which enforces the Americans with Disabilities Act (ADA), or the Massachusetts Office on Disability.
Ongoing Effort
Accessibility is an ongoing process, and we are dedicated to continuing to improve our Site and store. This statement was last reviewed and updated on the date shown above and will be revised as our accessibility efforts continue.